We use cookies to ensure you get the best experience on our website.
By continuing to visit this webiste you agree to our use of cookies.
Allow cookies Terms and conditions


How to Enter

How to enter the Awards

Start your Awards journey

  • 1

    Book a call with your Awards International consultant

    Your consultant will provide step-by-step guidance on the exciting awards journey ahead.
    Book a call
  • 2

    Select your categories

    Choose which category/categories are right for your business and access to our online entry portal.
  • 3

    Submit your entry

    Use our free resources including case studies, webinars, and articles to help craft your written entry. This will count for 50% of your final score.
    Enter Now

How to enter the Awards

After the entry deadline

  • 4

    Meet the Finalists

    If shortlisted by our judging panel, you will be invited to present your initiatives LIVE before the panel at the European CXA® finals.
  • 5

    Book your place at the finals

    Purchase tickets for your team. One ticket allows up to five team members to take part in the LIVE Online event.
  • 6

    Prepare your presentation

    Presentations made to the judging panel will count for 50% of your final score, so this is your chance to prepare thoroughly and anticipate questions from our judges, who have an eye for excellence.
  • 7

    Attend the LIVE Online awards finals

    Join us for a day of competition and celebration as finalists make presentations and enjoy networking with fellow finalists and guests. This is also your chance to view open presentations to gain further insight into successful CX strategies.
  • 8

    Join the LIVE Online awards ceremony

    Led by a very special guest presenter, our evening ceremony will see category winners revealed and the day’s Overall Winner crowned. The ceremony will also include some fun surprises for guests.

After the awards ceremony

  • 9

    Receive your exclusive feedback report

    No matter the outcome of your entry, our judges will provide you with an exclusive feedback report, featuring detailed guidance on your initiatives, and advice for going forward.

Reasons to enter

Top 3 reasons to enter

  • Our NPS score is +72, with 80% of guests saying they would recommend Awards International events.
  • The European CXA® will be a fully ONLINE experience for 2021, with presentations before judges via videolink, and a LIVE evening Awards ceremony in which winners will be revealed.
  • Every Finalist receives a detailed feedback report from judges, featuring valuable guidance on your organisation’s CX standards.

Be an Early Bird and enter before 5th March to take advantage of a reduced price of €399* for your first entry, with additional entries costing €199* when orders are made together.

From 5th March onwards, entries cost €499* and €249* for each additional entry.

Enter Now


Plan2Win Document

Our Plan2Win document offers tips on submitting a successful entry, from choosing the right categories to honing your submission through the use of a winning case study. This vital resource is available to download for free now.


Webinars, guides, case studies

Click below for a wealth of helpful resources to inspire your winning initiative.


Frequently asked Questions

Answers to all your questions are available at the link below.

Find your answer