We use cookies to ensure you get the best experience on our website.
By continuing to visit this webiste you agree to our use of cookies.
Allow cookies Terms and conditions



🇺🇦 Help Ukraine 🇺🇦 Donate now

Meet the Judges

Every entry at our awards is assessed by an independent judging panel.

All our judges are experienced business professionals with a passion for customer experience, and many have judged with us several times before at other Awards International events.

Using the scoring criteria, they’ll scrutinise your written submission. Scores from each judge are added together to determine the category winner. Every finalist will receive a detailed Feedback Report shortly after the event, with constructive comments to help you going forward.

Our judge selection process is ongoing, but as soon as we add more judges to our line-up, we’ll post their details on here. Scroll down to see the top professionals who are taking part this year!

If you’re interested in becoming a judge, please click the link below, or email Tamara on tamara@awardsinternational.com
Apply to Judge


Clive Hilton

Chief Operating Officer

Lama Shanti

Head of Digitization and Customer Experience Department

Liam James

Group Director Client & Market Development

Gregorio Uglioni, CCXP

CX Goalkeeper and Head of Business Excellence and Customer Experience

Kathryn King

Head of Customer Experience

Alexander Hamel

Partner and co-owner

Alina Dimbean

Head of Customer Experience

Gabriela Ciupitu


Hendrik Weber

Director, CX Service Partner Management

Kris Wauters

Managing Director

Ruud Verduin

Customer Experience Strategy Consultant

Adriana Piazza

Customer Experience Expert

Dario Nabavian

CX Solutions Strategist

David Savage

Strategist/ Facilitator/ Owner

Frans Reichardt

The Customer Listener

Laura Tengerdi

Co-founder and Country Lead

Rémi Weber Dublaron

Senior Business and CX Consultant

Stephanie Ogulin-Weinlich

Founder, transformXP

Amit Kandpal

Customer Success Leader

Andreea Coca

CX & Quality Manager

Anouk Vastert

Global Customer Experience Advisor

Elena Coronado

Group head of customer care

Enrique Gómez Alonso

Principal XP South EMEA

Marleen Wedler

Head of Customer Experience

Michael Stones

Professional Services - Senior Experience Consultant

Anca Serbanescu

Research Manager & CX Advisor

Anna Boytsova

Senior Experience Consultant

Balazs Szabo


Biljana Papovic

Head of Automation and Processes simplification Unit at Crnogorski Telekom

Bob Winters

Manager, Customer Insights

David Hingley

Founder & MD

David Marces

Country Manager Alps Region & Director Sales Commercial Germany

Davor Bozic

Leader, CX

Dejan Rajković

Customer Experience Specialist

Eline Koorndijk

Customer Experience & Innovation

Helia Burgunder

VP Omnichannel Europe

Ivaylo Yorgov

Managing Director

Jan Bellaert


Jógvan Brimheim Gunnarsson

Head of Experience

Leonid Rodos

Senior Manager in Customer Domain

Maarten Copini

CX Practice Lead Europe



Marianne Rutz

Owner / Principle Consultant

Mark Berridge

Director of Customer Success

Mavie John

Customer Experience and Development Manager

Michela Cocco

Global CX & Innovation Manager

Milana Ognjenovic

Customer Experience Leader

Mirjam van den Berg

Head of Customer Service Regional Businesses

Monika Hrubá

Head of Customer Experience

Morten Nygaard

Head of Sweet Potato Company AS

Predrag Jovanović

Senior Partner

Rick Mans

Customer Experience & Solution Delivery Chapter Lead

Ruth Bennour

Senior Experience Consultant

Scott Lee Holloway

Voice of the Customer Manager

Stoilka Krasteva

Founder & Managing Director

Zarina Pasalic

Director, Customer and Partner Experience