Manager, Customer Insights
The CX Rocket Man! As graduated Aerospace Engineer and Certified Customer Experience Professional, Bob brings the analytics surrounding CX to a higher level. Curiosity and improving the world we live in (to SES it) is what drives Bob’s enthusiasm. With SES serving 1+ billion people over 70+ satellites, the impact is truly global. Having won two golden European CX Awards in 2021 together with his Global CX Team, Bob looks forward participating as judge on the 2022 edition.