Scott Lee Holloway
Voice of the Customer Manager
Scott Lee Holloway is at the helm of the Voice of the Customer Unit at APS Bank. At APS (Malta’s third-largest Bank), Scott is responsible for ensuring that the voice of the Customer is heard and channelled through to deliver an optimal Customer Experience.
Passionate about ensuring CX is kept at the forefront of the agenda, Scott has more than a decade’s experience within the Financial Services sector, including working with Santander, HSBC & Willis Towers Watson.