Director, CX Service Partner Management
As a globally experienced Customer Experience partnership leader, I am passionate about creating best in class customer and partner solutions. I invest into high performing teams that create highly collaborative business partnerships. Success is achieved by creating true win-win relationships in which partners are equally committed to each other’s success. I have a proven track record of 24-years successfully managing and optimizing Customer Experience operations, in-house and outsourced, while achieving highest levels of customer and client loyalty, working with most regions and mentalities around the world.