David Marces
Country Manager Alps Region & Director Sales Commercial Germany
David is a CX enthusiast and currently leading the businesses at Genesys in Switzerland, Austria and commercial segment in Germany. His wealth of experience in the CX space ranges from numerous customer CX transformation programs from diverse industries, over working for several BPOs in different roles including customer service- and support desk, sales campaign management, planning and quality management and e-commerce. Additionally, David is passionate about leadership, customer success, business development, sales strategy and go to market definition and execution.
