Below you'll find the the full list of winners from the European Customer Experience Awards 2022.
Congratulations to all who took home the accolades! You are achieving incredible results to elevate customer experience and improve the state of CX industry.
A special congrats goes to the Overall Winner, Brenntag - well done!
See you again next year!
Overall Winner
Brenntag
Best Use of Customer Insights & Feedback
Gold Awards Winner
CRNOGORSKI TELEKOM A.D.

Silver Awards Winner
Gateone
Bronze Awards Winner
TATA Communications
Business Change and Transformation
Gold Awards Winner
Vodafone
Silver Awards Winner
Brenntag
Customer Driven Business Change and Transformation
Gold Awards Winner
Post Office Insurance in partnership with Firstsource
Silver Awards Winner
SV Group
Best Digital Transformation: Sponsored by Tata Communications
Gold Awards Winner
SV Group in partnership with HoCoSo
Silver Awards Winner
Brenntag
Best B2B CX Strategy
Gold Awards Winner
Brenntag
Silver Awards Winner
Fujitsu
Contact Centre
Gold Awards Winner
Pekao Direct
Customer-Centric Culture
Gold Awards Winner
Whatfix
Silver Awards Winner
TATA Communications
Customers at the Heart of Everything™
Gold Awards Winner
Firstsource
Silver Awards Winner
Care Planner Ltd
Bronze Awards Winner
Openreach
Best Customer Service
Gold Awards Winner
Post Office Insurance in partnership with Firstsource
Customer Experience in the Crisis
Gold Awards Winner
Openreach
Silver Awards Winner
The AA
Bronze Awards Winner
Sava životno osiguranje a.d.o.
Employee Experience in the Crisis
Gold Awards Winner
CarTrawler

Silver Awards Winner
TTEC
Bronze Awards Winner
Pekao Direct
CX Team of the Year
Gold Awards Winner
Fujitsu