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Winners 2022

Below you'll find the the full list of winners from the European Customer Experience Awards 2022.

Congratulations to all who took home the accolades! You are achieving incredible results to elevate customer experience and improve the state of CX industry.

A special congrats goes to the Overall Winner, Brenntag - well done!

See you again next year!

Register for 2023

Overall Winner

Brenntag

Best Use of Customer Insights & Feedback

Gold Awards Winner

CRNOGORSKI TELEKOM A.D.

Silver Awards Winner

Gateone

Bronze Awards Winner

TATA Communications

Business Change and Transformation

Gold Awards Winner

Vodafone

Silver Awards Winner

Brenntag

Customer Driven Business Change and Transformation

Gold Awards Winner

Post Office Insurance in partnership with Firstsource

Silver Awards Winner

SV Group

Best Digital Transformation: Sponsored by Tata Communications

Gold Awards Winner

SV Group in partnership with HoCoSo

Silver Awards Winner

Brenntag

Best B2B CX Strategy

Gold Awards Winner

Brenntag

Silver Awards Winner

Fujitsu

Contact Centre

Gold Awards Winner

Pekao Direct

Customer-Centric Culture

Gold Awards Winner

Whatfix

Silver Awards Winner

TATA Communications

Customers at the Heart of Everything™

Gold Awards Winner

Firstsource

Silver Awards Winner

Care Planner Ltd

Bronze Awards Winner

Openreach

Best Customer Service

Gold Awards Winner

Post Office Insurance in partnership with Firstsource

Customer Experience in the Crisis

Gold Awards Winner

Openreach

Silver Awards Winner

The AA

Bronze Awards Winner

Sava životno osiguranje a.d.o.

Employee Experience in the Crisis

Gold Awards Winner

CarTrawler

Silver Awards Winner

TTEC

Bronze Awards Winner

Pekao Direct

CX Team of the Year

Gold Awards Winner

Fujitsu